Check-in is from 14h00-17h00 on the day of arrival.

Please let your host know when you will be arriving:

Alternatively, call your host on +27 (0)23 626 2033.

Checking in after 17h00? Please contact your host to make arrangements for an after-hours arrival.

Access gate: You will receive a Whatsapp Message (or email) with an access code for entry at the reserve's main gate the day before you arrive. There is limited cell reception at the main gate so you might not be able to retrieve emails at the entrance – please have the access code ready.

In the case of an emergency, please call +27 (0)66 266 1440.

Check-out time is 10h00. Our cleaning team will be arriving shortly after. There is no need to make the beds, but kindly make sure you have washed all the kitchenware you used and place your rubbish in the bin provided.

Before you leave:

• Remember your stay is self-catering. Kindly make sure you have washed all the dishes that you used.
• Please place your rubbish in the bin provided.
• If you had to move our furniture around, please make sure all furniture is back where you found it.
• If you used more than one tent, kindly make sure your cutlery and crockery are recovered from other tents.
• There is no need to make the beds.
• Please make sure that you did not accidentally pack any of the tent's contents like towels or kitchenware.
• Please report any accidents or damages to our team.

Late check-out Please note that a late check-out fee of R250 can be charged if guests do not check out by 10h00. We follow a thorough cleaning process and need time to get the tents ready for our next guests. We appreciate your understanding in this regard.